Sr Program and Product Manager

Industry: Technology | Type: Full Time | Location: Wisconsin

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Summary:

A seasoned technology leader with a proven track record of driving significant organizational projects, recognized for delivering impactful solutions across diverse operational areas. Expertise spans large-scale program and product management, with a history of overseeing complex initiatives within substantial financial parameters. Successes include the implementation of critical enterprise systems supporting core business functions, encompassing areas such as order fulfillment, inventory management, and resource optimization

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Technical Skills:

• Broad knowledge of Global Supply Chain.
• Excellent, transparent communicator, able to present to all levels in an organization.
• Encourage diversity, team building and positive reinforcement. Highly approachable.
• Extremely motivated to meet deliverables, timelines, and budgets.
• Excel at clear articulation on Technical, Functional and Design aspects for a project.
• Technically skilled in the Microsoft Office and Google Suites.
• Experienced Negotiator with external vendors

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Experience:

2022 – 2024                 Hardware Company

Senior Product Manager and Strategy Manager

• Program managed an ongoing conversion of our 13 warehouses from a legacy WMS application to Körber System.
• Program managed an ongoing conversion of our legacy OMS system to Körber OMS.
• Planned, designed, built, and deployed a freight rating and fuel surcharge application for our 4,000+ members.
• Deployed a dynamic routing package for member deliveries replacing a legacy static routing application.
• Changed TMS vendors from Uber Freight to RXO
• Moved over 3,000 domestic vendors from IBM Sterling EDI VAN to SPS Commerce – EDI 850, 855, 860, 865, 856 and 810 transactions. Description

 

2009 – 2022                Retail Company

Senior Product Manager and Strategy Manager

• Planned and executed multiple Logistics Programs and Projects over 13 years.
• Logistics work included projects that benefited our Retail and E-Commerce DC Fulfillment Centers. Those projects included WMS deployments, upgrades, and modifications.
• Performed Requests for Proposals and selected new ERP systems that our entire Supply Chain Network leverages. Parcel Manifesting Systems, Transportation and Yard Management, Pack to Light application, Print and Apply / Material Handling Equipment deployments and upgrades.
• Stood up our newest E-Commerce Center (EFC6), a 1.2 million sq. ft. warehouse in Columbus, Ohio.
• Upgraded our existing Return to Vendor program.
• Deployed an Asset / Fixture Tracking WMS application leveraged for Store Remodels.
• Built brand new applications from the ground up that supported New Store deployments, Stand-alone Deconsolidation, and Import Replenishment capabilities.
• Completed multiple Pilots for RFID, Blockchain, and EAS tagging.
• Lead I.T. Program Manager for our HR ERP Upgrade to Workday. It included rolling out the HR, Payroll and Security modules. Key person for major vendor engagement and personally oversaw the AON/Alight and Sedgwick development, our two main vendors for Associate Benefits. Managed a team of Project Managers for data conversion, integration development (150 Benefits / Payroll integrations), cut over and support.
• Enabled Sub-Stores at client to open by providing the necessary changes needed to seamlessly support moving products through our supply chain. This includes building new applications on new technology.
• Built from the ground up a Deconsolidation Application that allowed us to process import containers or air freight in any Kohl’s building throughout the country, helping to minimize the current supply chain disruption.
• As Strategy Manager Supply Chain, I planned, built, and executed on future road maps. This included identifying the problems faced, the value it would bring to the organization, the outcomes expected and the metrics to measure success

1996 -  2009            Software Company - WMS/Logistics

IT Director, Senior Project Manager

• Managed multi-million-dollar WMS Projects from inception through full transition to our support organization. Projects ran anywhere from 6 to 24 months.
• Implemented projects with low customization (less than 50 days of modifications) to highly customized solutions (over 2,000 days of modifications).
• Customer industry experience in parts distribution (Shanghai General Motors, General Motors, Aviall, Boeing, Parker Hannifin), retail (Aldo, Blain’s Farm and Fleet, Shopko, Harry and David), consumer goods (Sony, Symbol, Ames True Temper) food and beverage (Kunzler, Molson Breweries) and home improvement (Home Depot).
• Besides domestic projects, I have implemented WMS projects in China, Canada, Mexico, France, England, and Saudi Arabia.
• Gather business requirements and create functional designs and detailed specifications for a variety of system interfaces:
• Conveyors, ASRS, carousel, pick-to-light systems, in-line scales, transportation, and labor management systems.
• Defined, mapped, and implemented interfaces with a wide variety of ERP Hosts: SAP, Retek, Oracle, Lawson as well as legacy systems.
• Managed a group of Project Managers and Technical Leads throughout the Project Life Cycle while still being a Project Manager on high-visibility accounts (Aldo, General Motors)
• Direct escalation path both internally and for customer sponsors.
• Managed internal resources as well as outsourced (China and India) functional and technical consultants for the entire project life cycle.
• Provide structured classroom training on standard product functionality and/or custom solutions as well as onsite training with supervisors and end-users.
• Created standard product documentation and customized training material for the customer, including standard operating procedures.

Worked with third party consulting companies (IBM, AT Kearney, PricewaterhouseCoopers, Deloitte, EDS, and Info ServiceChina) in implementing software solutions around the globe

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Education:

Bachelor of Business Administration

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